Last Updated: Sept 10, 2025
Thank you for trusting TrueNorth Loans to support you in your financial efforts. As a broker, the protection of your personal information is at the heart of our commitment.
This Privacy Policy specifies how we collect, use and protect your data when you use our platform and our online brokerage services. By using our Services, you allow us to process your information securely in order to facilitate your access to the loan solutions best suited to your needs.
1. Information We Collect
We may collect various types of personal information from you, including:
- Identifying information (e.g., name, address, phone number, email address).
- Financial information (e.g., income, credit history, social security number).
- Log-in information (e.g., IP address, browser used, access data).
- Usage information about the Services.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your loan requests and assess your eligibility.
- To personalize your experience and improve our services.
- To communicate with you about your account and Service updates.
- To inform you about our products, special offers, and relevant news unless you choose not to receive such communications.
- To comply with legal and regulatory requirements.
3. Sharing of Information
We may share your personal information with third parties in the following situations:
- With our payment processing partners to facilitate financial transactions.
- With credit rating agencies to assess your creditworthiness.
- With government authorities, regulatory bodies, or as part of a legal investigation when required by law.
4. Information Security
We implement appropriate security measures to protect your personal information against loss, theft, unauthorized access, and disclosure.
5. Your Rights and Choices
You have the right to access, correct, update, or delete your personal information. You can also choose not to receive our marketing communications.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will inform you of any significant changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@truenorth-loans.com.